I wanted to blog and thought for a long time what to put in a blog and decided to create some content as I was studying ITIL. Then came the idea to use the content in this blog. Please feel free to read, acquire knowledge, share your knowledge with others, comment, discuss, subscribe and just to do anything you would like to add to the improvement of this blog or information posted here. Thanks for your time. I will try to keep things as simple as possible.